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How to report a fault or bug

Once Fenixsim is up and running for you, you notice a fault with the program, or something is bugged. How is this reported?

We are sorry that you have experienced this fault and we'd like to work with you to resolve this in the easiest way possible for you.

Please complete the form on the fenixsim.com website support page


Once received, one of our dedicated customer support team will triage and resolve this issue for you, to your satisfaction. 

Please note, contacting a member of the Fenixsim team directly for issue resolution may delay your resolution.