Technical support queries

This category is for all technical support queries.

• EFB Unable to Connect
• INVALID F-PLN UPLINK Message When Importing From SimBrief
• F/CTL L/R Sidestick Fault
• What do the options in the Fenix App mean?
• Autopilot Disconnecting during flight
• Failures in the Fenix Simulations Airbus A320
• Failure to Connect when opening the Fenix Livery Manager
• Unable to get a reply from CPDLC
• My aircraft crashes on approach?
• My Speed Tape is frozen?!
• Attempting to Install the Fenix A320 results in "SWbemObjectSet: Invalid Class"
• Auto throttle disconnect on take-off. (PRO-ATC/SR)
• Hot Brakes when using GSX
• FSRealistic Option Conflicts with the Fenix A320
• Autopilot (FCU) Knobs do not work.
• Seat Adjustment and Predictive Windshear Switches Do Not Work
• Engines failing randomly
• Why are my displays blurry?
• The weather radar isn't working
• Aircraft not showing in sim
• When using GSX you find occasional <-> arrow types when hovering over switches.
• Unable to use Auto Brake buttons with TCA Hardware
• Fenix A320 Paintkit
• Flight Simulator First Officer (FSFO) serial key
• TCA Airbus quadrant calibration issue
• Flaps are unresponsive / Flaps Calibration
• Toolbar Pushback incompatibility with the Fenix Simulations A320
• Everything is off and unresponsive, other than the EFB.
• Fenix Sim and Navigraph Navdata not updating
• No Tug Available
• My flight simulator won't restart after shutdown.
• Flight simulator executable will hang in suspended state
• NAV lights are ON and strobes are flashing even when switches are set to OFF
• Performance issues with Fenix Simulations when loading into the simulator.
• Aircraft is unresponsive after loading.
• A noticeable lag of 5-10 seconds when in sim
• How to report a fault or bug
• Thrustmaster TCA settings for throttle and reverse are not saving, when calibrated.
• I Received AOC SEC F-PLN UPLINK after INIT REQUEST.
• Bitdefender causing installation files to be quarantined, causing CDU or displays to be blacked out.
• Turbulence Setting
• License Revoked when logging in.