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Knowledge Base Home
Technical support queries
Technical support queries
How to
Aesthetics
Finance
Technical support queries
This category is for all technical support queries.
Failure to Connect when opening the Fenix Livery Manager
Unable to get a reply from CPDLC
My aircraft crashes on approach?
My Speed Tape is frozen?!
Attempting to Install the Fenix A320 results in "SWbemObjectSet: Invalid Class"
Auto throttle disconnect on take-off. (PRO-ATC/SR)
Hot Brakes when using GSX
FSRealistic Option Conflicts with the Fenix A320
How to update your Fenix Installation
Sidestick lighter/heavier - Which one to use?
Autopilot (FCU) Knobs do not work.
Seat Adjustment and Predictive Windshear Switches Do Not Work
EFB Unable to Connect
Engines failing randomly
Why are my displays blurry?
The weather radar isn't working
When using GSX you find occasional <-> arrow types when hovering over switches.
Unable to use Auto Brake buttons with TCA Hardware
Fenix A320 Paintkit
Flight Simulator First Officer (FSFO) serial key
TCA Airbus quadrant calibration issue
F/CTL L/R Sidestick Fault
INVALID F-PLN UPLINK Message When Importing From SimBrief
Autopilot Disconnecting during flight
Failures in the Fenix Simulations Airbus A320
Flaps are unresponsive / Flaps Calibration
Toolbar Pushback incompatibility with the Fenix Simulations A320
Everything is off and unresponsive, other than the EFB.
Fenixsim fails to launch properly
Fenix Sim and Navigraph Navdata not updating
No Tug Available
My flight simulator won't restart after shutdown.
Flight simulator executable will hang in suspended state
NAV lights are ON and strobes are flashing even when switches are set to OFF
Performance issues with Fenix Simulations when loading into the simulator.
What if I forgot my password?
EFB unable to get past the lock screen.
Aircraft is unresponsive after loading.
A noticeable lag of 5-10 seconds when in sim
How to report a fault or bug
Restarting flight sim once Fenix has been successfully loaded.
STAR / RNAV Transition Missing Waypoints
Thrustmaster TCA settings for throttle and reverse are not saving, when calibrated.